Tools of the Trade

Kennedy & Carroll take pride in differentiating itself by applying various value-added concepts, approaches, practices, and techniques that will assure its clients of presenting value added observations, findings, conclusions and recommendations as well as actionable roadmaps to improvement and success.

Best PracticesValue
ExperienceNo need to “train the consultants”
CollaborationWorking closely with the client assures effective knowledge transfer in both directions
Project LeadershipProviding practical and pragmatic oversight and guidance of an initiative while assuring client/ consultant cooperation, cross-departmental support, and commitment to results
Process FocusAvoid the tendency for information and data being kept in organizational or functional silos
Participative DiscoveryCapturing information in a manner most appropriate to the conditions, organization, personnel, and availability (interviews, focus groups, workshops, surveys)
Process ModelingAvoid reinventing the wheel
Stakeholder AnalysisEnsuring input and buy-in from all pertinent organizations and individuals
Gap AnalysisEstablishing future state and determining the gaps with the current state the root causes for the gaps